Knock on Wood Inspections LLC
Effective Date: 03/02/2026
At Knock on Wood Inspections LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, engage our services, or interact with us online or offline. This policy complies with applicable privacy laws, including the GDPR, CCPA, PIPEDA, and TCPA/CTIA guidelines for mobile messaging.
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- Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“personal information”).
Contact Information: Name, email address, phone number, and mailing address provided when you request a quote or schedule a service.
Service-Related Information: Details about your property or service needs.
Payment Information: Processed via secure third-party processors.
Usage & Device Data: IP address, browser type, and mobile network information.
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- Mobile Messaging & SMS Opt-In (A2P Compliance)
Knock on Wood Inspections LLC provides the option to receive recurring text messages (SMS/MMS) for service updates, appointment reminders, and promotional offers.
SMS Opt-In: By providing your phone number and checking the “opt-in” box on our contact forms, or by initiating a text to us, you consent to receive mobile messages from us. Consent is not a condition of purchase.
How to Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the number from which you received the message. After you send “STOP,” we will send you an SMS message confirming that you have been unsubscribed.
Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at julien@knockonwood.online.
Carrier Disclaimer: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
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- How We Share Your Information
We do not sell your personal information. We share your data only in limited circumstances (service providers, legal authorities, or business transfers).
Mobile Information Sharing Statement:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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- How We Use Your Information
We use your information to:
Provide and manage services (scheduling, reporting)
Process payments and maintain records
Communicate via SMS/Text for appointment reminders and updates (where opted-in)
Improve our website and comply with legal obligations
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- Your Privacy Rights
Depending on your location (CCPA, GDPR, PIPEDA), you may have the right to:
Access, correct, or delete your personal data
Opt-out of marketing communications
Request “Do Not Sell My Personal Information” (Note: We do not sell data)
To exercise these rights, contact us at:
julien@knockonwood.online
+1 503-856-4065
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- Data Retention & Security
We retain service-related data for 7 years for tax and legal purposes. We implement technical safeguards (encryption, access controls) to protect your data, though no system is 100% secure.
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- International Data Transfers
Knock on Wood Inspections LLC is based in the United States. We ensure appropriate safeguards, such as Standard Contractual Clauses, for data transferred from outside the U.S.
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- Third-Party Links & Children’s Privacy
Our services are not directed to individuals under 13. We are not responsible for the privacy practices of external sites linked on our website.
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- Changes to This Policy
We may update this policy to reflect changes in legal requirements. Significant updates will be notified via email or a website notice.
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- Contact Us
For questions or to exercise your rights:
Knock on Wood Inspections LLC Email: julien@knockonwood.online
Phone: +1 503-856-4065
11. Cookie & Tracking Practices
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user preferences.
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Types of Cookies Used:
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Essential Cookies: Required for website functionality.
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Performance Cookies: Track website usage and improve performance.
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Functional Cookies: Remember user preferences for a better experience.
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Advertising/Targeting Cookies: Used for personalized content and ads.
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Managing Cookies: You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
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Third-Party Tracking: Our website may include analytics or advertising services from third parties who may set their own cookies.
Copyright 2026. All Rights Reserved.
